Privacy policy
1) Introduction and contact details of the controller
1.1 We are delighted that you are visiting our website and thank you for your interest. In the following, we inform you about how we handle your personal data when you use our website. Personal data in this context means any data by which you can be personally identified.
1.2 The controller responsible for data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is MSV GmbH, Uedemer Straße 22, 47627 Kevelaer Kervenheim, Germany, Tel.: +49 2825 222 98 07, email: sales@recyclingparts.de. The controller responsible for the processing of personal data is the natural or legal person who, alone or jointly with others, determines the purposes and means of the processing of personal data.
2) Data collection when visiting our website
2.1 When using our website for information purposes only, i.e. if you do not register or otherwise transmit information to us, we only collect such data as your browser transmits to our server (so-called "server log files"). When you access our website, we collect the following data, which is technically necessary for us to display the website to you:
- The website we operate that you have visited
- Date and time at the moment of access
- Amount of data sent, in bytes
- Source/reference from which you reached the page
- Browser used
- Operating system used
- IP address used (where applicable: in anonymized form)
Processing is carried out in accordance with Art. 6 (1) point (f) GDPR on the basis of our legitimate interest in improving the stability and functionality of our website. The data is not passed on or otherwise used. However, we reserve the right to review the server log files retrospectively should concrete indications point to unlawful use.
2.2 For security reasons and to protect the transmission of personal data and other confidential content (e.g. orders or enquiries to the controller), this website uses SSL or TLS encryption. You can recognise an encrypted connection by the character string "https://" and the padlock symbol in your browser bar.
3) Hosting & content delivery network
Shopify
For the hosting of our website and the display of the page content, we use the system of the following provider: Shopify International Limited, Victoria Buildings, 2nd Floor, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland ("Shopify").
Data is also transmitted to: Shopify Inc., 150 Elgin St, Ottawa, ON K2P 1L4, Canada.
All data collected on our website is processed on the provider's servers. We have concluded a data processing agreement with the provider that ensures the protection of our website visitors' data and prohibits unauthorised disclosure to third parties.
For data transfers to Canada, an adequate level of data protection is guaranteed by an adequacy decision of the European Commission.
4) Cookies
In order to make visiting our website attractive and to enable the use of certain functions, we use cookies, i.e. small text files that are stored on your device. Some of these cookies are automatically deleted again after you close your browser (so-called "session cookies"), while others remain on your device for longer and enable the storage of page settings (so-called "persistent cookies"). In the latter case, you can find the storage period in the overview of the cookie settings of your web browser.
Insofar as personal data is also processed by individual cookies we use, the processing is carried out in accordance with Art. 6 (1) point (b) GDPR for the performance of the contract, in accordance with Art. 6 (1) point (a) GDPR in the case of consent given, or in accordance with Art. 6 (1) point (f) GDPR to safeguard our legitimate interests in the best possible functionality of the website and a customer-friendly and effective design of the site visit.
You can set your browser so that you are informed about the setting of cookies and can decide individually about their acceptance or exclude the acceptance of cookies for certain cases or in general.
Please note that the functionality of our website may be limited if cookies are not accepted.
5) Contact
5.1 WhatsApp Business
You have the option of contacting us via the messaging service WhatsApp of WhatsApp Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. For this we use the so-called "Business version" of WhatsApp.
If you contact us via WhatsApp in connection with a specific transaction (for example an order placed), we store and use the mobile phone number you use with WhatsApp as well as – if provided – your first and last name in accordance with Art. 6 (1) point (b) GDPR to process and respond to your request. On the same legal basis, we may ask you via WhatsApp to provide further data (order number, customer number, address or email address) in order to be able to assign your enquiry to a specific matter.
If you use our WhatsApp contact for general enquiries (e.g. about the range of services, availability or our website), we store and use the mobile phone number you use with WhatsApp as well as – if provided – your first and last name in accordance with Art. 6 (1) point (f) GDPR on the basis of our legitimate interest in the efficient and timely provision of the requested information.
Your data is always only used to answer your request via WhatsApp. It is not passed on to third parties.
Please note that WhatsApp Business is granted access to the address book of the mobile device we use for this purpose and automatically transmits telephone numbers stored in the address book to a server of the parent company Meta Platforms Inc. in the USA. To operate our WhatsApp Business account, we use a mobile device in whose address book only the WhatsApp contact details of those users who have also contacted us via WhatsApp are stored.
This ensures that every person whose WhatsApp contact details are stored in our address book has already consented, upon first use of the app on their device by accepting the WhatsApp terms of use, to the transmission of their WhatsApp telephone number from the address books of their chat contacts in accordance with Art. 6 (1) point (a) GDPR. A transmission of data of such users who do not use WhatsApp and/or have not contacted us via WhatsApp is thus excluded.
For the purpose and scope of the data collection and the further processing and use of the data by WhatsApp, as well as your related rights and options for protecting your privacy, please refer to WhatsApp's privacy notices: https://www.whatsapp.com/legal/?eea=1#privacy-policy
We have concluded a data processing agreement with the provider that protects our website visitors' data and prohibits disclosure to third parties.
In the course of the above-mentioned processing, data may be transferred to servers of Meta Platforms Inc. in the USA.
For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with the European level of data protection on the basis of an adequacy decision of the European Commission.
5.2
When you contact us (e.g. via contact form or email), personal data is processed exclusively for the purpose of handling and responding to your request and only to the extent necessary for this.
The legal basis for processing this data is our legitimate interest in responding to your request in accordance with Art. 6 (1) point (f) GDPR. If your contact is aimed at a contract, the additional legal basis for the processing is Art. 6 (1) point (b) GDPR. Your data will be deleted if it can be inferred from the circumstances that the matter concerned has been conclusively clarified and provided that no statutory retention obligations preclude this.
6) Use of customer data for direct advertising
Subscription to our email newsletter
If you subscribe to our email newsletter, we will regularly send you information about our offers. The only mandatory information required for sending the newsletter is your email address. The provision of further data is voluntary and is used to be able to address you personally. For sending the newsletter, we use the so-called double opt-in procedure, which ensures that you only receive newsletters once you have expressly confirmed your consent to receiving the newsletter by activating a verification link sent to the email address provided.
By activating the confirmation link, you give us your consent for the use of your personal data in accordance with Art. 6 (1) point (a) GDPR. In doing so, we store the IP address assigned by your internet service provider (ISP) as well as the date and time of registration, in order to be able to trace any possible misuse of your email address at a later point in time. The data collected by us when you register for the newsletter is used strictly for the intended purpose.
You can unsubscribe from the newsletter at any time via the link provided for this purpose in the newsletter or by sending a corresponding message to the controller named at the beginning. After unsubscribing, your email address will be deleted immediately from our newsletter distribution list, unless you have expressly consented to further use of your data or we reserve the right to use the data beyond this in a manner permitted by law and about which we inform you in this declaration.
7) Data processing for order fulfilment
7.1 Insofar as necessary for the performance of the contract for delivery and payment purposes, the personal data collected by us is passed on in accordance with Art. 6 (1) point (b) GDPR to the commissioned transport company and the commissioned credit institution.
If we owe you updates for goods with digital elements or for digital products on the basis of a corresponding contract, we process the contact data you provided when placing the order in order to inform you personally within the scope of our statutory information obligations in accordance with Art. 6 (1) point (c) GDPR. Your contact data is used strictly for the intended purpose of notifications about updates owed by us and is processed by us for this purpose only to the extent necessary for the respective information.
To process your order, we also cooperate with the following service provider(s), who support us in whole or in part in the performance of concluded contracts. Certain personal data is transmitted to these service providers in accordance with the following information.
7.2 Disclosure of personal data to shipping service providers
UPS
As a transport service provider, we use the following provider: United Parcel Service Deutschland Inc. & Co. OHG, Görlitzer Straße 1, 41460 Neuss, Germany.
We pass on your email address and/or telephone number to the provider in accordance with Art. 6 (1) point (a) GDPR before delivery of the goods for the purpose of arranging a delivery date or for delivery notification, provided that you have given your express consent to this during the ordering process. Otherwise, for the purpose of delivery in accordance with Art. 6 (1) point (b) GDPR, we only pass on the name of the recipient and the delivery address to the provider. The disclosure only takes place insofar as this is necessary for the delivery of the goods. In this case, prior arrangement of the delivery date with the provider or delivery notification is not possible.
Consent can be revoked at any time with effect for the future vis-à-vis the controller designated above or vis-à-vis the provider.
7.3 Credit assessment
Should we make advance performance (e.g. delivery on account), we reserve the right to carry out a credit assessment on the basis of mathematical-statistical procedures in order to safeguard our legitimate interest in determining the solvency of our customers. We transmit the personal data necessary for a credit assessment in accordance with Art. 6 (1) point (f) GDPR to the following service provider:
Verband der Vereine Creditreform e. V., Hammfelddamm 13, 41460 Neuss, Germany.
The credit report may contain probability values (so-called score values). Insofar as score values are included in the result of the credit report, they are based on a scientifically recognised mathematical-statistical procedure. Address data, among other things but not exclusively, is included in the calculation of the score values. We use the result of the credit assessment with regard to the statistical probability of payment default for the purpose of deciding on the establishment, performance or termination of a contractual relationship.
You can object to this processing of your data at any time by sending a message to the controller responsible for data processing or to the aforementioned credit agency. However, we may remain entitled to process your personal data insofar as this is necessary for the contractual processing of payment.
7.4 We reserve the right to pass on your data to the debt collection service provider Verband der Vereine Creditreform e. V., Hammfelddamm 13, 41460 Neuss, Germany, insofar as our payment claim has not been settled despite a prior reminder. In this case, the claim will be collected directly by the debt collection service provider.
The disclosure of your data serves the performance of the contract in accordance with Art. 6 (1) sentence 1 point (b) GDPR as well as the safeguarding of our legitimate interests, which prevail in the context of a balancing of interests, in an effective assertion or enforcement of our payment claim in accordance with Art. 6 (1) sentence 1 point (f) GDPR.
7.5 Sanctions list screening
In the course of initiating business relationships and processing orders, we reserve the right to compare the personal data you provide to us with data from sanctions lists of the European Union and/or its individual member states, and to decide on the establishment of the business relationship or the execution of the order on the basis of the results of this comparison.
This data processing is carried out in accordance with Art. 6 (1) point (c) GDPR on the basis of our legal obligation to check and ensure that we do not enter into any business relationships with sanctioned natural or legal persons and thus to prevent the provision of resources to such persons.
8) Site functionalities
Google reCAPTCHA
On this website we use the CAPTCHA service of the following provider: Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland.
Data may also be transmitted to: Google LLC, USA.
For the visual design of the CAPTCHA window, the provider uses "Google Fonts", i.e. fonts loaded from the internet by Google. No processing of information beyond that mentioned above, which is already transmitted to Google via the functionality of reCAPTCHA, takes place here.
The service checks whether an entry is made by a natural person or abusively by mechanical and automated processing, and blocks spam, DDoS attacks and similar automated malicious access. To ensure that an action is carried out by a human and not by an automated bot, the provider collects the IP address of the device used, identification data of the browser and operating system type used, as well as the date and duration of the visit, and transmits these to the provider's servers for evaluation. Cookies may be used in this context, i.e. small text files that are stored in the browser of the device.
Insofar as the processing described above is carried out on the basis of cookies, these are only set if you have given us your express consent in accordance with Art. 6 (1) point (a) GDPR. You can revoke your consent at any time with effect for the future by deactivating this service in the "cookie consent tool" provided on the website.
If the processing described above is carried out without the use of cookies, the legal basis is our legitimate interest in determining individual personal responsibility on the internet and in avoiding misuse and spam in accordance with Art. 6 (1) point (f) GDPR.
We have concluded a data processing agreement with the provider that ensures the protection of our website visitors' data and prohibits unauthorised disclosure to third parties.
For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with the European level of data protection on the basis of an adequacy decision of the European Commission.
9) Tools and miscellaneous
9.1 orgaMax
For handling our accounting, we use the cloud-based accounting software service of the following provider: deltra Business Software GmbH & Co. KG, Gildestraße 9, 32760 Detmold.
The provider processes incoming and outgoing invoices and, where applicable, the bank transactions of our company, in order to automatically capture invoices, match them to the transactions and, from this, create the financial accounting in a partially automated process.
Insofar as personal data is also processed in this context, the processing is carried out on the basis of our legitimate interest in the efficient organisation and documentation of our business transactions in accordance with Art. 6 (1) point (f) GDPR.
9.2 Cookie consent tool
This website uses a so-called "cookie consent tool" to obtain effective user consent for cookies and cookie-based applications requiring consent. The "cookie consent tool" is displayed to users when the page is accessed in the form of an interactive user interface, on which consent for certain cookies and/or cookie-based applications can be given by ticking boxes. By using the tool, all cookies/services requiring consent are only loaded if the respective user gives the corresponding consent by ticking boxes. This ensures that such cookies are only set on the respective user's device in the case of consent given.
The tool sets technically necessary cookies in order to store your cookie preferences. As a rule, no personal user data is processed in this context.
If, in individual cases, personal data (such as the IP address) is nevertheless processed for the purpose of storing, assigning or logging cookie settings, this is carried out in accordance with Art. 6 (1) point (f) GDPR on the basis of our legitimate interest in legally compliant, user-specific and user-friendly consent management for cookies and thus in a legally compliant design of our website.
A further legal basis for the processing is Art. 6 (1) point (c) GDPR. As a controller, we are subject to the legal obligation to make the use of technically unnecessary cookies dependent on the respective user consent.
Insofar as necessary, we have concluded a data processing agreement with the provider that ensures the protection of our website visitors' data and prohibits unauthorised disclosure to third parties.
Further information about the operator and the setting options of the cookie consent tool can be found directly in the corresponding user interface on our website.
9.3 Doofinder
This website uses the search technology service of the following provider: DooFinder S.L., Madrid 28037, Rufino González 23 bis, 1º 1, Spain.
To provide the search function for items via the search field and for navigation and filters, the provider collects and stores certain user information (such as the user or session ID) in anonymised form.
Insofar as personal data is also processed in this context, the processing is carried out in accordance with Art. 6 (1) point (f) GDPR on the basis of our legitimate interest in providing a fault-tolerant search for items and thus in the optimal marketing of our offer.
10) Rights of the data subject
10.1 Applicable data protection law grants you the following data subject rights (rights to information and intervention) vis-à-vis the controller with regard to the processing of your personal data, whereby reference is made to the cited legal basis for the respective conditions of exercise:
- Right of access in accordance with Art. 15 GDPR;
- Right to rectification in accordance with Art. 16 GDPR;
- Right to erasure in accordance with Art. 17 GDPR;
- Right to restriction of processing in accordance with Art. 18 GDPR;
- Right to notification in accordance with Art. 19 GDPR;
- Right to data portability in accordance with Art. 20 GDPR;
- Right to withdraw consent given in accordance with Art. 7 (3) GDPR;
- Right to lodge a complaint in accordance with Art. 77 GDPR.
10.2 RIGHT TO OBJECT
IF, IN THE CONTEXT OF A BALANCING OF INTERESTS, WE PROCESS YOUR PERSONAL DATA ON THE BASIS OF OUR OVERRIDING LEGITIMATE INTEREST, YOU HAVE THE RIGHT AT ANY TIME TO OBJECT TO THIS PROCESSING WITH EFFECT FOR THE FUTURE ON GROUNDS RELATING TO YOUR PARTICULAR SITUATION.
IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL CEASE PROCESSING THE DATA CONCERNED. HOWEVER, WE RESERVE THE RIGHT TO FURTHER PROCESSING IF WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING THAT OVERRIDE YOUR INTERESTS, FUNDAMENTAL RIGHTS AND FUNDAMENTAL FREEDOMS, OR IF THE PROCESSING SERVES THE ESTABLISHMENT, EXERCISE OR DEFENCE OF LEGAL CLAIMS.
IF WE PROCESS YOUR PERSONAL DATA IN ORDER TO CONDUCT DIRECT ADVERTISING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH ADVERTISING. YOU CAN EXERCISE THE OBJECTION AS DESCRIBED ABOVE.
IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL CEASE PROCESSING THE DATA CONCERNED FOR DIRECT ADVERTISING PURPOSES.
11) Duration of storage of personal data
The duration of the storage of personal data is determined on the basis of the respective legal basis, the purpose of processing and – where applicable – additionally on the basis of the respective statutory retention period (e.g. retention periods under commercial and tax law).
In the case of processing of personal data on the basis of express consent in accordance with Art. 6 (1) point (a) GDPR, the data concerned is stored until you revoke your consent.
If statutory retention periods exist for data that is processed within the scope of legal or quasi-legal obligations on the basis of Art. 6 (1) point (b) GDPR, this data is routinely deleted after expiry of the retention periods, provided it is no longer required for the performance or initiation of the contract and/or we no longer have a legitimate interest in continued storage.
In the case of processing of personal data on the basis of Art. 6 (1) point (f) GDPR, this data is stored until you exercise your right to object under Art. 21 (1) GDPR, unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights and freedoms, or the processing serves the establishment, exercise or defence of legal claims.
In the case of processing of personal data for the purpose of direct advertising on the basis of Art. 6 (1) point (f) GDPR, this data is stored until you exercise your right to object under Art. 21 (2) GDPR.
Unless otherwise stated in the other information in this declaration on specific processing situations, stored personal data is otherwise deleted when it is no longer necessary for the purposes for which it was collected or otherwise processed.
Last updated: 04/08/2026, 04:13:33