Privacy Policy

1) Introduction and Contact Details of the Controller

1.1 We are pleased that you are visiting our website and thank you for your interest. In the following, we inform you about how we handle your personal data when you use our website. Personal data in this context means all data by which you can be personally identified.

1.2 The controller responsible for data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is MSV GmbH, Uedemer Straße 22, 47627 Kevelaer Kervenheim, Germany, Tel.: +49 2825 222 98 07, e-mail: sales@recyclingparts.de. The controller responsible for the processing of personal data is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data.

2) Data Collection When Visiting Our Website

2.1 When using our website for informational purposes only, i.e. if you do not register or otherwise transmit information to us, we only collect the data that your browser transmits to our website server (so-called "server log files"). When you access our website, we collect the following data that is technically necessary for us to display the website to you:

• Our website you visited
• Date and time at the moment of access
• Amount of data sent in bytes
• Source/reference from which you reached the page
• Browser used
• Operating system used
• IP address used (where applicable: in anonymized form)

The processing is carried out in accordance with Art. 6(1)(f) GDPR on the basis of our legitimate interest in improving the stability and functionality of our website. The data is not passed on or used in any other way. However, we reserve the right to subsequently review the server log files should there be concrete indications of unlawful use.

2.2 For security reasons and to protect the transmission of personal data and other confidential content (e.g. orders or inquiries to the controller), this website uses SSL or TLS encryption. You can recognize an encrypted connection by the string "https://" and the lock symbol in your browser bar.

3) Hosting & Content Delivery Network

Shopify

For the hosting of our website and the display of the page content, we use the system of the following provider: Shopify International Limited, Victoria Buildings, 2nd Floor, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland ("Shopify").

Data is also transmitted to: Shopify Inc., 150 Elgin St, Ottawa, ON K2P 1L4, Canada.

All data collected on our website is processed on the provider's servers. We have concluded a data processing agreement with the provider that ensures the protection of our site visitors' data and prohibits unauthorized disclosure to third parties.

For data transfers to Canada, an adequate level of data protection is guaranteed by an adequacy decision of the European Commission.

4) Cookies

In order to make visiting our website attractive and to enable the use of certain functions, we use cookies, i.e. small text files that are stored on your device. Some of these cookies are automatically deleted again after you close the browser (so-called "session cookies"), while others remain on your device for a longer period and enable page settings to be saved (so-called "persistent cookies"). In the latter case, you can find the storage period in the overview of the cookie settings of your web browser.

Insofar as personal data is also processed by individual cookies we use, the processing is carried out in accordance with Art. 6(1)(b) GDPR either for the performance of the contract, in accordance with Art. 6(1)(a) GDPR in the case of consent granted, or in accordance with Art. 6(1)(f) GDPR to safeguard our legitimate interests in the best possible functionality of the website and a customer-friendly and effective design of the site visit.

You can set your browser so that you are informed about the setting of cookies and can decide individually about their acceptance, or exclude the acceptance of cookies for certain cases or in general.

Please note that if cookies are not accepted, the functionality of our website may be limited.

5) Contacting Us

5.1 WhatsApp Business

You have the option of contacting us via the messaging service WhatsApp provided by WhatsApp Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. For this purpose, we use the so-called "Business version" of WhatsApp.

If you contact us via WhatsApp in connection with a specific transaction (for example an order placed), we store and use the mobile phone number you use with WhatsApp as well as – if provided – your first and last name in accordance with Art. 6(1)(b) GDPR to process and respond to your request. On the basis of the same legal basis, we may ask you via WhatsApp to provide further data (order number, customer number, address or e-mail address) in order to be able to assign your inquiry to a specific transaction.

If you use our WhatsApp contact for general inquiries (e.g. about the range of services, availability or our website), we store and use the mobile phone number you use with WhatsApp as well as – if provided – your first and last name in accordance with Art. 6(1)(f) GDPR on the basis of our legitimate interest in the efficient and timely provision of the desired information.

Your data will only ever be used to respond to your request via WhatsApp. It is not passed on to third parties.

Please note that WhatsApp Business gains access to the address book of the mobile device we use for this purpose and automatically transmits phone numbers stored in the address book to a server of the parent company Meta Platforms Inc. in the USA. For the operation of our WhatsApp Business account, we use a mobile device in whose address book only the WhatsApp contact data of those users are stored who have also contacted us via WhatsApp.

This ensures that every person whose WhatsApp contact data is stored in our address book has already consented, upon first use of the app on their device by accepting the WhatsApp terms of use, to the transmission of their WhatsApp phone number from the address books of their chat contacts in accordance with Art. 6(1)(a) GDPR. A transmission of data of such users who do not use WhatsApp and/or have not contacted us via WhatsApp is thus excluded.

For the purpose and scope of data collection and the further processing and use of the data by WhatsApp, as well as your related rights and settings options to protect your privacy, please refer to WhatsApp's privacy notice: https://www.whatsapp.com/legal/?eea=1#privacy-policy

We have concluded a data processing agreement with the provider that protects our site visitors' data and prohibits disclosure to third parties.

As part of the above-mentioned processing operations, data may be transferred to servers of Meta Platforms Inc. in the USA.

For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with the European level of data protection on the basis of an adequacy decision of the European Commission.

5.2 General Contact

When you contact us (e.g. via contact form or e-mail), personal data is processed – exclusively for the purpose of processing and responding to your request and only to the extent necessary for this.

The legal basis for the processing of this data is our legitimate interest in responding to your request in accordance with Art. 6(1)(f) GDPR. If your contact is aimed at concluding a contract, the additional legal basis for the processing is Art. 6(1)(b) GDPR. Your data will be deleted if it can be inferred from the circumstances that the matter concerned has been conclusively clarified and provided that no statutory retention obligations preclude this.

6) Use of Customer Data for Direct Advertising

Subscription to our e-mail newsletter

If you subscribe to our e-mail newsletter, we regularly send you information about our offers. The only mandatory information required for sending the newsletter is your e-mail address. The provision of further data is voluntary and is used to be able to address you personally. For sending the newsletter, we use the so-called double opt-in procedure, which ensures that you only receive newsletters once you have expressly confirmed your consent to receive the newsletter by clicking a verification link sent to the specified e-mail address.

By activating the confirmation link, you grant us your consent for the use of your personal data in accordance with Art. 6(1)(a) GDPR. In this context, we store your IP address entered by the Internet Service Provider (ISP) as well as the date and time of registration, in order to be able to trace any possible misuse of your e-mail address at a later point in time. The data we collect when you subscribe to the newsletter is used strictly for the intended purpose.

You can unsubscribe from the newsletter at any time via the link provided for this purpose in the newsletter or by sending a corresponding message to the controller named at the beginning. After unsubscribing, your e-mail address will be immediately deleted from our newsletter distribution list, unless you have expressly consented to further use of your data or we reserve the right to use the data beyond this in a manner permitted by law, about which we inform you in this declaration.

7) Data Processing for Order Processing

7.1 Insofar as necessary for the performance of the contract for delivery and payment purposes, the personal data we collect is passed on to the commissioned transport company and the commissioned credit institution in accordance with Art. 6(1)(b) GDPR.

Insofar as we owe you updates for goods with digital elements or for digital products on the basis of a corresponding contract, we process the contact data you provided when placing the order in order to inform you personally within the scope of our statutory information obligations in accordance with Art. 6(1)(c) GDPR. Your contact data is used strictly for the intended purpose for notifications about updates owed by us and is processed by us for this purpose only to the extent necessary for the respective information.

To process your order, we also work with the following service provider(s) who support us fully or partially in the execution of concluded contracts. Certain personal data is transmitted to these service providers in accordance with the following information.

7.2 Disclosure of Personal Data to Shipping Service Providers

UPS

As a transport service provider, we use the following provider: United Parcel Service Deutschland Inc. & Co. OHG, Görlitzer Straße 1, 41460 Neuss, Germany.

We pass on your e-mail address and/or telephone number to the provider in accordance with Art. 6(1)(a) GDPR before delivery of the goods for the purpose of arranging a delivery date or for delivery notification, provided you have given your express consent to this during the ordering process. Otherwise, for the purpose of delivery in accordance with Art. 6(1)(b) GDPR, we only pass on the name of the recipient and the delivery address to the provider. The disclosure only takes place to the extent necessary for the delivery of the goods. In this case, prior arrangement of the delivery date with the provider or the delivery notification is not possible.

Consent can be revoked at any time with effect for the future vis-à-vis the controller designated above or vis-à-vis the provider.

7.3 Credit Check

Should we make an advance performance (e.g. delivery on account), we reserve the right to carry out a credit check on the basis of mathematical-statistical procedures in order to safeguard our legitimate interest in determining the solvency of our customers. We transmit the personal data necessary for a credit check in accordance with Art. 6(1)(f) GDPR to the following service provider:

Verband der Vereine Creditreform e. V., Hammfelddamm 13, 41460 Neuss, Germany.

The credit report may contain probability values (so-called score values). Insofar as score values are included in the result of the credit report, they are based on a scientifically recognized mathematical-statistical procedure. The calculation of the score values includes, among other things but not exclusively, address data. We use the result of the credit check with regard to the statistical probability of payment default for the purpose of deciding on the establishment, execution or termination of a contractual relationship.

You can object to this processing of your data at any time by sending a message to the controller responsible for data processing or to the aforementioned credit agency. However, we may still remain entitled to process your personal data insofar as this is necessary for contractual payment processing.

7.4 We reserve the right to pass on your data to the debt collection service provider Verband der Vereine Creditreform e. V., Hammfelddamm 13, 41460 Neuss, Germany, insofar as our payment claim has not been settled despite a prior reminder. In this case, the claim will be collected directly by the debt collection service provider.

The disclosure of your data serves the performance of the contract in accordance with Art. 6(1)(1)(b) GDPR as well as the safeguarding of our legitimate interests, which prevail within the scope of a balancing of interests, in an effective assertion or enforcement of our payment claim in accordance with Art. 6(1)(1)(f) GDPR.

7.5 Sanctions List Screening

Within the scope of initiating business relationships and processing orders, we reserve the right to compare the personal data you provide us with data from sanctions lists of the European Union and/or its individual member states, and to decide on the basis of the results of this comparison on the establishment of the business relationship or on the execution of the order.

This data processing is carried out in accordance with Art. 6(1)(c) GDPR on the basis of our legal obligation to check and ensure that we do not enter into business relationships with sanctioned natural or legal persons and thus to prevent the provision of resources to such persons.

8) Web Analytics Services

Google Analytics 4

This website uses Google Analytics 4, a web analytics service of Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"), which enables an analysis of your use of our website.

By default, when visiting the website, Google Analytics 4 sets cookies that are stored as small text elements on your device and collect certain information. This information also includes your IP address, which is, however, truncated by Google by the last digits in order to exclude direct personal identifiability.

The information is transmitted to Google's servers and further processed there. Transmissions to Google LLC based in the USA are also possible.

Google uses the collected information on our behalf to evaluate your use of the website, to compile reports on website activities for us, and to provide further services associated with website use and internet use. The IP address transmitted by your browser within the scope of Google Analytics and truncated is not merged with other data from Google. The data collected within the scope of using Google Analytics 4 is stored for a period of two months and then deleted.

All of the processing operations described above, in particular the setting of cookies on the device used, only take place if you have given us your express consent to this in accordance with Art. 6(1)(a) GDPR.

Without your consent, Google Analytics 4 is not used during your site visit. You can revoke your consent at any time with effect for the future. To exercise your right of revocation, please deactivate this service via the "cookie consent tool" provided on the website.

We have concluded a data processing agreement with Google that ensures the protection of our site visitors' data and prohibits unauthorized disclosure to third parties.

Further legal information on Google Analytics 4 can be found at https://business.safety.google/intl/de/privacy/, https://policies.google.com/privacy?hl=de&gl=de and at https://policies.google.com/technologies/partner-sites

Demographic characteristics

Google Analytics 4 uses the special "demographic characteristics" function and can use it to create statistics that make statements about the age, gender and interests of site visitors. This is done by analyzing advertising and information from third-party providers. This allows target groups for marketing activities to be identified. However, the collected data cannot be assigned to a specific person and is deleted after being stored for a period of two months.

Google Signals

As an extension to Google Analytics 4, Google Signals may be used on this website to have cross-device reports created. If you have activated personalized ads and linked your devices to your Google account, Google can, subject to your consent to the use of Google Analytics in accordance with Art. 6(1)(a) GDPR, analyze your usage behavior across devices and create database models, including on cross-device conversions. We do not receive any personal data from Google, only statistics. If you wish to stop the cross-device analysis, you can deactivate the "Personalized advertising" function in the settings of your Google account. To do so, follow the instructions on this page: https://support.google.com/My-Ad-Center-Help/answer/12155764?hl=de

Further information on Google Signals can be found at the following link: https://support.google.com/analytics/answer/7532985?hl=de

User IDs

As an extension to Google Analytics 4, the "User IDs" function may be used on this website. If you have consented to the use of Google Analytics 4 in accordance with Art. 6(1)(a) GDPR, have set up an account on this website and log in to this account on various devices, your activities, including conversions, can be analyzed across devices.

Collection of user-provided data

In order to improve the analysis results for users whose contact data we have received within the scope of business or business-like relationships, we use the "collection of user-provided data" function.

Subject to your express consent in accordance with Art. 6(1)(a) GDPR, within the scope of this function we transmit one or more files with customer data aggregated on your person (primarily e-mail address and telephone number) to Google by electronic means. In doing so, Google does not gain access to plain data, but automatically encrypts the information in the customer files during the transmission process by means of a special algorithm. The encrypted information can then only be used by Google to assign it to existing Google accounts that the data subjects have set up.

The processing serves to make measurement data more precise, improves cross-device user traceability, and enables the integration of analysis results into the ad personalization and conversion tracking functions of Google Ads.

You can revoke your consent to us at any time with effect for the future. Further information on Google's data protection measures with regard to the transmission of customer data can be found here: https://support.google.com/google-ads/answer/6334160?hl=de&ref_topic=10550182

For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with the European level of data protection on the basis of an adequacy decision of the European Commission.

9) Site Functionalities

Google reCAPTCHA

On this website, we use the CAPTCHA service of the following provider: Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland.

Data may also be transmitted to: Google LLC, USA.

For the visual design of the CAPTCHA window, the provider uses "Google Fonts", i.e. fonts loaded by Google from the internet. No processing of information other than that mentioned above, which is already transmitted to Google via the functionality of reCAPTCHA, takes place in this context.

The service checks whether an input is made by a natural person or abusively by machine and automated processing, and blocks spam, DDoS attacks and similar automated malicious access. To ensure that an action is carried out by a human and not by an automated bot, the provider collects the IP address of the device used, identification data of the browser and operating system type used, as well as the date and duration of the visit, and transmits this to the provider's servers for evaluation. Cookies may be used in this context, i.e. small text files that are stored in the browser of the device.

Insofar as the processing operations described above are carried out on the basis of cookies, these are only set if you have given us your express consent to this in accordance with Art. 6(1)(a) GDPR. You can revoke your consent at any time with effect for the future by deactivating this service in the "cookie consent tool" provided on the website.

If the processing operations described above are carried out without the use of cookies, the legal basis is our legitimate interest in determining individual personal responsibility on the internet and in avoiding misuse and spam in accordance with Art. 6(1)(f) GDPR.

We have concluded a data processing agreement with the provider that ensures the protection of our site visitors' data and prohibits unauthorized disclosure to third parties.

For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with the European level of data protection on the basis of an adequacy decision of the European Commission.

10) Tools and Miscellaneous

10.1 orgaMax

For handling our accounting, we use the service of the cloud-based accounting software of the following provider: deltra Business Software GmbH & Co. KG, Gildestraße 9, 32760 Detmold.

The provider processes incoming and outgoing invoices as well as, where applicable, our company's bank transactions, in order to automatically record invoices, match them to the transactions, and thereby create the financial accounting in a semi-automated process.

Insofar as personal data is also processed in this context, the processing is carried out on the basis of our legitimate interest in an efficient organization and documentation of our business transactions in accordance with Art. 6(1)(f) GDPR.

10.2 Cookie Consent Tool

This website uses a so-called "cookie consent tool" to obtain effective user consent for cookies requiring consent and cookie-based applications. The "cookie consent tool" is displayed to users when they access the page in the form of an interactive user interface on which consent for certain cookies and/or cookie-based applications can be granted by ticking a box. In doing so, through the use of the tool, all cookies/services requiring consent are only loaded if the respective user grants corresponding consent by ticking a box. This ensures that such cookies are only set on the respective user's device in the event of consent granted.

The tool sets technically necessary cookies in order to store your cookie preferences. Personal user data is generally not processed in this context.

If, in individual cases, personal data (such as the IP address) is nevertheless processed for the purpose of storing, assigning or logging cookie settings, this is carried out in accordance with Art. 6(1)(f) GDPR on the basis of our legitimate interest in legally compliant, user-specific and user-friendly consent management for cookies, and thus in a legally compliant design of our website.

A further legal basis for the processing is Art. 6(1)(c) GDPR. As the controller, we are subject to the legal obligation to make the use of technically unnecessary cookies dependent on the respective user consent.

Insofar as necessary, we have concluded a data processing agreement with the provider that ensures the protection of our site visitors' data and prohibits unauthorized disclosure to third parties.

Further information on the operator and the settings options of the cookie consent tool can be found directly in the corresponding user interface on our website.

10.3 Doofinder

This website uses the search technology service of the following provider: DooFinder S.L., Madrid 28037, Rufino González 23 bis, 1º 1, Spain.

For the provision of the search function for articles via the search field and for navigation and filters, the provider collects and stores certain user information (such as the user or session ID) in anonymized form.

Insofar as personal data is also processed in this context, the processing is carried out in accordance with Art. 6(1)(f) GDPR on the basis of our legitimate interest in providing a fault-tolerant search for articles, and thus in an optimal marketing of our offering.

11) Rights of the Data Subject

11.1 Applicable data protection law grants you the following data subject rights (rights to information and intervention) vis-à-vis the controller with regard to the processing of your personal data, whereby reference is made to the cited legal basis for the respective conditions of exercise:

• Right of access in accordance with Art. 15 GDPR;
• Right to rectification in accordance with Art. 16 GDPR;
• Right to erasure in accordance with Art. 17 GDPR;
• Right to restriction of processing in accordance with Art. 18 GDPR;
• Right to notification in accordance with Art. 19 GDPR;
• Right to data portability in accordance with Art. 20 GDPR;
• Right to revoke consent granted in accordance with Art. 7(3) GDPR;
• Right to lodge a complaint in accordance with Art. 77 GDPR.

11.2 RIGHT TO OBJECT

IF, WITHIN THE SCOPE OF A BALANCING OF INTERESTS, WE PROCESS YOUR PERSONAL DATA ON THE BASIS OF OUR OVERRIDING LEGITIMATE INTEREST, YOU HAVE THE RIGHT AT ANY TIME TO OBJECT TO THIS PROCESSING WITH EFFECT FOR THE FUTURE ON GROUNDS RELATING TO YOUR PARTICULAR SITUATION.

IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL CEASE THE PROCESSING OF THE DATA CONCERNED. HOWEVER, FURTHER PROCESSING REMAINS RESERVED IF WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING THAT OVERRIDE YOUR INTERESTS, FUNDAMENTAL RIGHTS AND FREEDOMS, OR IF THE PROCESSING SERVES THE ESTABLISHMENT, EXERCISE OR DEFENSE OF LEGAL CLAIMS.

IF YOUR PERSONAL DATA IS PROCESSED BY US FOR THE PURPOSE OF DIRECT ADVERTISING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH ADVERTISING. YOU CAN EXERCISE THE OBJECTION AS DESCRIBED ABOVE.

IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL CEASE THE PROCESSING OF THE DATA CONCERNED FOR DIRECT ADVERTISING PURPOSES.

12) Duration of Storage of Personal Data

The duration of the storage of personal data is determined on the basis of the respective legal basis, the purpose of processing and – where applicable – additionally on the basis of the respective statutory retention period (e.g. commercial and tax law retention periods).

In the case of the processing of personal data on the basis of express consent in accordance with Art. 6(1)(a) GDPR, the data concerned is stored until you revoke your consent.

If statutory retention periods exist for data processed within the scope of legal or quasi-legal obligations on the basis of Art. 6(1)(b) GDPR, this data is routinely deleted after expiry of the retention periods, provided it is no longer necessary for the performance of the contract or the initiation of the contract and/or there is no longer a legitimate interest on our part in continued storage.

In the case of the processing of personal data on the basis of Art. 6(1)(f) GDPR, this data is stored until you exercise your right to object in accordance with Art. 21(1) GDPR, unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights and freedoms, or the processing serves the establishment, exercise or defense of legal claims.

In the case of the processing of personal data for the purpose of direct advertising on the basis of Art. 6(1)(f) GDPR, this data is stored until you exercise your right to object in accordance with Art. 21(2) GDPR.

Unless otherwise stated in the other information in this declaration on specific processing situations, stored personal data is otherwise deleted when it is no longer necessary for the purposes for which it was collected or otherwise processed.

Last updated: 05/08/2026, 15:58:53